March 22, 2005
More And Morons
Back when I was involved in producing specialty steel fabrications for heavy industry, I came to the conclusion that whoever came up with the aphorism "The customer is always right" never ran a job shop. Looks like the same conclusion applies in other lines of work.
Posted by triticale at March 22, 2005 12:41 PMComments
The usual corollary to follow states that 15 percent of the customers cause 85 percent of the grief, which is certainly true of every place I've ever worked.
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