March 22, 2005

More And Morons

Back when I was involved in producing specialty steel fabrications for heavy industry, I came to the conclusion that whoever came up with the aphorism "The customer is always right" never ran a job shop. Looks like the same conclusion applies in other lines of work.

Posted by triticale at March 22, 2005 12:41 PM

The usual corollary to follow states that 15 percent of the customers cause 85 percent of the grief, which is certainly true of every place I've ever worked.

Posted by: CGHill at March 24, 2005 09:47 PM
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