July 09, 2005

Big Mistake

A cashier at a Milwaukee Home Depot made a minor mistake, and failed to ring up one item on a customer's cart, the customer having stepped away to deal with a cracked piece of molding he had selected. When he wheeled his purchase out of the store, the alarm buzzer went off, but the cashier assured him everything was okay. It wasn't; store security determined that he had shoplifted the item, and the manager on duty insisted on pressing charges. Evidently whoever made that decision was so out of touch as to not realize that nowadays the news gets around.

The people at the rival Lowes chain of home improvement stores who made the decision to enter the Milwaukee market this year must be thrilled.

Posted by triticale at July 9, 2005 03:11 AM | TrackBack

Heh. I used to live in Milwaukee. I bet I've been in that store, I think I know *exactly* which one they're talking about and it doesn't surprise me a bit.

Posted by: Dave Price at July 9, 2005 02:13 PM

A few years before his death, my father worked at a Home Depot in San Diego. One day, he had a customer who was trying to make a credit card purchase under questionable circumstances. My father contacted his manager, who insisted that my dad ring the purchase nonetheless. When it turned out that it was, indeed, as my father suspected, a case of credit card fraud, the store reacted with similar good sense. They fired my father.

Guess where I don't ever ever shop?

Posted by: Brian B at July 11, 2005 03:14 PM
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